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FAQ

IS IT NECESSARY TO TRANSFER MY HOME VIDEOS NOW?
ABSOLUTELY! GIVEN THE LIFESPAN OF MOST VIDEO CASSETTES (VHS, DIGITAL 8, MINI DV, ETC) YOU'VE MOST LIKELY EXCEEDED THEIR "BEST BEFORE DATE".

VIDEO TAPES ARE SAID TO LAST ONLY 10-25 YEARS. THE MAGNETIC STRIP INSIDE, WHICH HOLDS ALL THE VITAL INFORMATION, START TO DETERIORATE AND YOUR CHERISHED MEMORIES ARE LOST.  
CAN YOU CAPTURE MY FILM REEL IN HIGH DEFINITION?
YES! 8MM AND SUPER 8 FILM REELS ARE SCANNED FRAME BY FRAME INTO OUR COMPUTERS BY A SOPHISTICATED MACHINE.   
CAN YOU CAPTURE MY VHS VIDEO TAPE IN HIGH DEFINITION?
UNFORTUNATELY NOT. VIDEO TAPES WERE PRODUCED AND RECORDED IN STANDARD DEFINITION AND CANNOT BE UPGRADED TO HIGH DEFINITION WITHOUT AI FILTERS. 
CAN YOU SAVE MY BROKEN VHS TAPE?
DEPENDS ON THE DAMAGE. IF IT'S A SIMPLE CASE OF BROKEN STRIP INSIDE THE CASSETTE, THEN MOST LIKELY YES. IF THE VIDEO PROJECTS A STATIC IMAGE OR CLIPPED AUDIO, THEN THAT MEANS THE MAGNETIC STRIP INSIDE THE CASSTETTE HAS DETERIORATED AND CANNOT BE RESTORED. 
SHOULD I PUT MY VIDEOS ONTO DVD OR USB STICK?
OUR RECOMMENDATION IS TO SAVE YOUR VIDEOS ON A USB STICK. DVD HAS SADLY PASSED ITS TIME AND IS NOT AS RELIABLE AS USB. DVD DISCS COMPRESS THE VIDEO WHICH DOESN'T PROVIDE THE TOP QUALITY OF A POTENTIALLY CLEAN IMAGE.

IN ADDITION, IF YOUR DISC GETS SCRATCHED OR LOST, YOUR FOOTAGE IS LOST FOREVER. USB SECURELY HOLDS YOUR VIDEOS AT TOP QUALITY AND CAN BE EASILY DUPLICATED OVER SEVERAL DEVICES BY SIMPLY DRAGGING OR COPYING THEM AT THE CLICK OF A MOUSE! 
WILL I GET MY ORIGINAL CONTENT BACK?
YES! ALL CASSETTES, FILM REELS OR HARD COPIES OF ANY KIND WILL BE RETURNED TO YOU IN THE EXACT CONDITION AS WHEN IT WAS DROPPED OFF. 
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